1. The Pulpwatch service
Pulpwatch is a service provided by Hawkins Wright Ltd. 5 Dukes Gate, Acton Lane, Chiswick, London, W4 5DX, United Kingdom. Tel: +44 (0)20 8747 5840. Email: post@hawkinswright.com.
The Pulpwatch service comprises the monthly Pulpwatch newsletter, published twelve times a year, and this website to which access is granted to subscribers in accordance to their level of membership; Silver, Gold or Corporate.
Our obligation to you, the subscriber, is to publish twelve issues of the newsletter during the course of an annual subscription and to maintain this website, and your access to it, updating it within a reasonable timeframe.
Gold and Corporate subscribers benefit from the telephone/email support of a Hawkins Wright consultant on matters concerning pulp and paper markets as they arise during the course of your subscription. We will endeavour to respond to your request as soon as possible. Where information is readily available it will be provided at no charge. However, if your question is complex or if the information is not readily available, we reserve the right to charge for the consultancy time required. No chargeable work will be undertaken without your prior consent.
2. Copyright
All parts of the Pulpwatch service are protected by international copyright laws. By subscribing you agree to use this service in a way that does not infringe these laws.
Except as permitted to Corporate subscribers (as described below), no part of this website and no part of the Pulpwatch newsletter may be reproduced or transmitted in any form or by any means, electronic or mechanical, in whole or in part. No text, logo, graphic, sound or image may be copied or re-transmitted unless expressly permitted in writing by Hawkins Wright Ltd. (These prohibitions are without limitation to the legal rights of Hawkins Wright Ltd.)
Only if you are a Corporate subscriber may you distribute the Pulpwatch newsletter, and any text, graphic or data from the Pulpwatch website, within your company or organisation (including wholly-owned subsidiaries). When distributing such material a Corporate subscriber will ensure that all recipients are aware of our Terms and Conditions, particularly those concerning our copyright.
If you are a Silver or Gold subscriber you agree that only you, the registered subscriber, may download and use the Pulpwatch newsletter and any text, graphics or data that is made available to you on the Pulpwatch website. You agree to purchase additional user licenses, or a Corporate subscription, if you wish to distribute the newsletter to others within your company or organisation.
3. Security and passwords
The Pulpwatch website is confidential to subscribers. In order to log on when you visit the site, you will need to use the user name and password which is issued to you when you start your subscription.
You are solely responsible for the security and proper use of your password(s), which should be kept confidential at all times and not disclosed to any other person, either within or outside your company or organisation. You must notify us immediately if you believe that your password is known to someone else or if it may be used in an unauthorised way.
4. Payments and Refunds
All subscriptions are payable in advance and will be for a minimum of one year unless otherwise agreed. Except when upgrading to a higher-level subscription, refunds for the unexpired portion of a cancelled subscription are not normally given other than if it can be shown that we have failed to deliver the service described in Paragraph 1.
For conferences, cancellations must be made in writing. If a cancellation is received more than 14 days prior to the conference a full refund less and administration charge of 15% + VAT is payable. Cancellations received between 10 and 14 business days before the conference are entitled to a 50% refund. No refunds can be made for cancellations received less than 10 days prior to the conference. Delegates can be substituted at any time prior to the event.
5. Information submitted by you
We will process any data which you provide in completing the online registration or application forms in accordance with UK data protection legislation.
6. How is this data safeguarded?
The security of your data is extremely important to us. Access to your company and personal data is only provided to our staff. We do not pass information about you to any third parties. We will not use your email address for any purpose other than to contact you about your Pulpwatch subscription or other Hawkins Wright services that we believe may be of interest to you.
7. Information on our Web Site
We make every effort to ensure that the information on this site is accurate and complete, but some of the information is supplied to us by third parties and we are not able to verify the accuracy or completeness of that information.
We do not accept any liability arising from any inaccuracy or omission in any of the information on our web site or any liability in respect of information on our web site supplied by you, any other site user or any other person.
The information in the Pulpwatch newsletter and on this website is provided only for legitimate commercial purposes. It is not to be used in legal or anti-trust actions against others.